Retail & E-commerce
Personalize and support at scale — without leaking customer data.
Product discovery, support bots, and personalization drive real revenue, but they run at high volume and touch customer PII. Autrace keeps personal data out of the model, caps spend, and records every call.
Customer data protected
Names, addresses, order and payment details are redacted or tokenized before the model sees them.
Predictable cost at scale
Caching plus spend caps keep high-traffic AI features from blowing the budget.
One integration
A single base-URL change adds governance to every storefront and support surface.
Compliance note
Autrace provides technical controls (including PII handling that supports PCI-DSS scope reduction) — it is not a substitute for your compliance program.